For a summarised version of how this program works, click the drop-downs for each topic. If you would like more in depth details, scroll past the drop-down.
How do I earn points?
How do I earn points?
You earn points through every purchase you make. Your total amount spent are your points. Your lifetime spend determines your Loyalty VIP status
How do I claim my reward?
How do I claim my reward?
Claiming is effortless. The only thing you have to do is enter your email address in at checkout and your discount will be automatically applied.
And if you are shopping in-store, provide us with your name or mobile number, and your discount will be automatically applied.
Can i use a different code?
Can i use a different code?
This automatic discount can't be removed. But if you have a code with a better discount, enter it in and it will be swapped for the greater discount.
How do i check my Loyalty level?
How do i check my Loyalty level?
The best way to check is to enter your email address at checkout and it will show your level.
As you progress to each level, we will send you an email informing you of your new Loyalty VIP status.
Can i check how far off I am from the next level?
Can i check how far off I am from the next level?
The best way to check is to log in and check your total spend by adding up all your orders.
As we are creating this program ourselves, we don't have this functionality yet. We are working on this to be included.
You can also send us a message through our socials or email us at team@loyalnutrition.com.au and we will happily pass on this information.